5. Other Terms

5.1 Unisphere Terms and Conditions

Unisphere´s latest terms and license conditions apply. Please review https://wis.unisphere.io/docsarrow-up-right for more information.

5.2 Service Level Agreement (SLA), Terms and Conditions

If required, a service level agreement (SLA) will be established between the Unisphere and the customer and provided separately.

5.3 Quality Assurance

In order to meet the data quality requirements, Unisphere ensures that:

  1. data quality is maintained;

  2. verification and validation techniques are employed to ensure that data is received without corruption and that corruption does not occur at any stage of the data process;

  3. the metadata is collected and preserved.

  4. the transfer of data is subject to a suitable authentication process such that recipients are able to confirm that the data or information has been transmitted by an authorised source.

  5. error reporting, error measurement and corrective action mechanisms are established and maintained.

5.4 Data Protection

In order to protect the data of our customers Unisphere

  1. implements security policies, including data encryption and protection of critical data;

  2. protects the open secure interoperable communication protocols from intentional unauthorised electronic interactions that may result in an unacceptable breakdown in communications;

  3. identifies, assesses, and mitigates, as necessary, the security risks and vulnerabilities;

  4. adheres to security standards and regulations regarding where data can be stored and ensure that third-party providers agree to follow security practices;

  5. deploys solutions that augment threat detection and intelligence capabilities and ensure the use of technology safeguards.

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